I'm a UX Designer and Researcher with a passion for mobile apps and websites. I've designed iOS and Android apps for clients such as Target and REI. I'm an advocate for user research, usability testing, and rapid prototyping within my organization. Collaborating closely with developers and visual designers is vital to ensure my designs are both feasible and pixel-perfect.
MSc, Computer Science (HCI), DGP Lab, 2007
Advisor: Prof. Ravin Balakrishnan
BS, Human-Computer Interaction, Mechanical Engineering. May 2006
Graduated with University Honors, GPA: 3.70
IxD - Adobe CS, Omnigraffle, Fireworks, Visio, wireframes
User Research & Testing - Personas, scenarios, task analyses. Contextual inquiry, think-aloud, heuristic evaluation. Design of controlled experiments and statistical analysis.
Engineering - Arduino, Solidworks, Matlab, machining
Languages - Spanish, Chinese
Best UX, Startup Weekend Seattle, Jan 2012
Honorable Mention, ICTD 2009 conference
Best Paper Award nominee, CHI 2009 conference
My work as been featured in the Makezine and Wired blogs, Marketplace from NPR, Engadget, Slashdot, New Scientist, and MIT Technology Review.
Senior UX Designer and User Researcher, Seattle, WA, May 2011-
Lead the creation of user research, usability testing, and prototyping services at Deloitte. As a UX designer, designed the REI Snow Report app for both iPhone and Android, the indoor mapping feature of the Target iPhone app, and the lists & registries feature of the Target iPad app. Designed responsive websites. As a user researcher, conducted interviews with groups such as dockworkers and small business owners, created personas and scenarios. Created a cross-platform mobile usability test rig, ran usability tests on iPad apps and paper prototypes. Prototyping with tools such as Adobe Edge Animate, jQuery, and Proto.io. Worked within an Agile framework, communicated clearly with developers, filed UX bug reports.
Design Engineer, Seattle, WA, March 2009-April 2011
Visiting Researcher, Potsdam, Germany, Nov 2008-Feb 2009
Research Intern, Redmond, WA, June-Sept 2008
Research Intern, Bangalore, India, Jan-May 2008
Research Assistant, Pittsburgh, PA, 2004-2006
Design Engineering Intern, Wilsonville, OR, Summer 2005
Web Design / Engineer Intern, Wilsonville, OR, Summer 2001
Dorkbot Seattle, "Water, Fountains, and Interactive Art", Feb 2011
UBC, "Haptic Mousewheel and Conviction Widgets", Aug 2007
Gerry Chu and Tomer Moscovich. Haptic Conviction Widgets. In Proceedings of GI 2009 - Graphics Interface conference. 4 pages.
Gerry Chu, Sambit Satpathy, Kentaro Toyama, Rikin Gandhi, Ravin Balakrishnan, and S. Raghu Menon. Featherweight Multimedia for Information Dissemination. In Proceedings of ICTD 2009 - the IEEE/ACM International Conference on Information and Communication Technologies and Development. 11 pages. Honorable Mention.
Patrick Baudisch and Gerry Chu. Back-of-device Interaction allows creating very small touch devices. In Proceedings of CHI 2009 - the ACM Conference on Human Factors in Computing Systems. 10 pages. CHI 2009 Best Paper Award nominee.
User Interface Design, Hasso Plattner Institute, Fall 2008
Design of Interactive Computational Media, University of Toronto, Fall 2007
The How and Why of Computing, University of Toronto, Spring 2007
Capstone Design of Games, University of Toronto, Fall 2006
Staffed the Hipstamatic Show booth for IxDA.
Created communication device customized for girl with motor disabilities due to cerebral palsy.
Used composite materials to help build a vehicle for a university competition.
Volunteered for an organization dedicated to bring fish back to urban streams.
Organized a food drive for the Greater Pittsburgh Community Food Bank.